While we are able to take on a large variety of work, FittDesign specializes in product and brand design for the fitness industry. With over 200 fitness companies serviced, we have amassed a large toolbox that we continue to build up, refine and implement in new project. Rest assured, you’re in the right hands.
That largely depends on what you ordered. Template orders are guaranteed to be delivered within 48 hours of purchase. Product design orders are guaranteed for delivery within 16 days of purchase (Unless specified otherwise). While Logo preliminary proposals are also delivered within 16 days of the order date, the entire process can take up to a month with the 2 additional rounds of design iteration that may be required.
Once an order has been placed and the necessary files have been delivered we can no longer issue a refund under any circumstances. The reason for this is that we cannot guarantee the files will not be used after they are delivered and a refund has been issued.
After you complete the payment via our secure form you will receive your products as a digital attachment via email within 24 hours. The source files in the download package can vary based on the type of the product you have purchased.
Product templates are typically sent as illustrator files, however we can submit the files in any Adobe Creative Suite format as specified.
You may not:
In this case please contact our Customer Service Department via the "Contact" tab in the upper menu.
Yes! FittDesign offers a wide range of creative services not mentioned on our website, The pricing for these services is determined on a project to project basis. If you are interested in working with us on a custom creative project, please do not hesitate to put in a service request with a detailed briefing of your project.
Yes, of course! We offer manufacturing services to all our apparel product design customers. We work closely with some of the most reputable apparel & accessories manufacturers, including the ones that manufacture for Rise, Burton, Gym Shark, Lululemon, Alphalete, etc.... If you have any questions, just contact us and we'll be more than happy to assist you.
This is by far our most frequently asked question! Simply put, all of the designs on the FittDesign instagram are "concept" designs meant to showcase certain ideas. They are not available for purchase anywhere at the moment. Your best bet at the moment for FittDesign inspired clothing is Alphalete Athletics (www.alphaleteathletics.com) - Tell them we sent you!
A template is simply a layered vector file for the product (e.g. t-shirt) that allows you to modify the design of the product. The complete pack includes the template files as well as the necessary details and tech pack required to manufacture the product. Basically, you use the template file to customize your product and you use the complete pack files if you need to also manufacture your product.
If you'd like to learn more, check out our what is a tech pack article.